.customer-service-layout-page #content .content-wrap { padding-top: 20px; }
.customer-service-page { font-family: 'Poppins', sans-serif; color: #122b65; min-width: 0; }
.customer-breadcrumb { display: flex; flex-wrap: wrap; gap: 10px; align-items: center; font-size: 10px; color: #6f7e93; margin-bottom: 20px; }
.customer-breadcrumb a { color: #0a4fb0; }
.customer-service-hero { display: flex; align-items: center; justify-content: space-between; gap: 28px; padding: 32px; border-radius: 16px; background: #0b2a6b; margin-bottom: 28px; }
.customer-eyebrow { display: block; color: #b4d33c; font-size: 9px; font-weight: 600; letter-spacing: 1.5px; margin-bottom: 12px; }
.customer-service-hero h1 { font-size: 30px; line-height: 1.3; color: #fff; font-weight: 600; letter-spacing: -.5px; margin: 0 0 12px; }
.customer-service-hero p { max-width: 600px; color: #d4deed; font-size: 13px; line-height: 1.8; margin: 0; }
.customer-hero-icon { display: grid; place-items: center; width: 86px; height: 86px; flex-shrink: 0; border-radius: 24px; color: #b4d33c; background: #ffffff0d; border: 1px solid #ffffff26; font-size: 36px; transform: rotate(-6deg); }
.customer-service-layout { display: grid; grid-template-columns: 245px minmax(0, 1fr); gap: 26px; align-items: start; }
.customer-service-sidebar nav { padding: 20px 12px 12px; background: #f5f7fa; border: 1px solid #dce2ec; border-radius: 12px; }
.customer-service-sidebar h2 { font-size: 12px; font-weight: 600; margin: 0 10px 16px; color: #122b65; }
.customer-service-sidebar nav a { display: flex; align-items: center; gap: 10px; min-height: 44px; padding: 10px; border-radius: 7px; color: #546782; font-size: 11px; text-decoration: none; }
.customer-service-sidebar nav a > i { width: 18px; text-align: center; color: #0a4fb0; }
.customer-service-sidebar nav a > span:nth-child(2) { flex: 1; }
.customer-service-sidebar nav a.is-current { background: #0a4fb0; color: #fff; font-weight: 600; }
.customer-service-sidebar nav a.is-current > i { color: #fff; }
.customer-service-sidebar nav a:not(.is-current):hover { background: #e2e9f3; color: #08377e; }
.customer-service-help { position: relative; overflow: hidden; margin-top: 18px; padding: 22px 18px; border-radius: 16px; background: linear-gradient(145deg, #0b2a6b 0%, #083c8c 55%, #05245c 100%); border: 1px solid rgba(255, 255, 255, 0.14); box-shadow: 0 14px 28px -6px rgba(11, 42, 107, 0.35), 0 4px 12px rgba(10, 79, 176, 0.18); color: #fff; }
.customer-service-help::before { content: ''; position: absolute; top: -25px; right: -25px; width: 110px; height: 110px; background: radial-gradient(circle, rgba(180, 211, 60, 0.25) 0%, rgba(180, 211, 60, 0) 70%); border-radius: 50%; pointer-events: none; }
.customer-service-help::after { content: ''; position: absolute; bottom: -35px; left: -25px; width: 120px; height: 120px; background: radial-gradient(circle, rgba(71, 214, 235, 0.18) 0%, rgba(71, 214, 235, 0) 70%); border-radius: 50%; pointer-events: none; }
.cs-help-top { display: flex; align-items: center; justify-content: space-between; gap: 8px; margin-bottom: 14px; position: relative; z-index: 1; }
.cs-help-icon-wrap { display: flex; align-items: center; justify-content: center; width: 36px; height: 36px; border-radius: 10px; background: rgba(255, 255, 255, 0.12); border: 1px solid rgba(255, 255, 255, 0.22); color: #b4d33c; font-size: 17px; box-shadow: 0 4px 10px rgba(0, 0, 0, 0.15); }
.cs-help-status { display: inline-flex; align-items: center; gap: 6px; padding: 4px 10px; border-radius: 999px; background: rgba(16, 185, 129, 0.18); border: 1px solid rgba(16, 185, 129, 0.35); color: #6ee7b7; font-size: 9.5px; font-weight: 600; letter-spacing: 0.3px; text-transform: uppercase; }
.cs-pulse-dot { width: 6px; height: 6px; border-radius: 50%; background: #10b981; box-shadow: 0 0 0 0 rgba(16, 185, 129, 0.7); animation: csPulse 1.8s infinite; }
@keyframes csPulse { 0% { box-shadow: 0 0 0 0 rgba(16, 185, 129, 0.7); } 70% { box-shadow: 0 0 0 6px rgba(16, 185, 129, 0); } 100% { box-shadow: 0 0 0 0 rgba(16, 185, 129, 0); } }
.customer-service-help h3 { font-size: 14.5px; font-weight: 700; color: #ffffff; margin: 0 0 6px; line-height: 1.4; position: relative; z-index: 1; }
.customer-service-help p { font-size: 11px; line-height: 1.6; color: #c4d7f0; margin: 0 0 16px; position: relative; z-index: 1; }
.cs-help-actions { display: flex; flex-direction: column; gap: 8px; position: relative; z-index: 1; }
.cs-help-btn-call { display: flex; align-items: center; gap: 10px; padding: 10px 14px; border-radius: 10px; background: linear-gradient(135deg, #b4d33c 0%, #9ec128 100%); color: #0b2a6b !important; text-decoration: none !important; box-shadow: 0 4px 14px rgba(180, 211, 60, 0.35); transition: all 0.25s ease; }
.cs-help-btn-call:hover { transform: translateY(-2px); box-shadow: 0 6px 18px rgba(180, 211, 60, 0.5); background: linear-gradient(135deg, #c2e245 0%, #a8cf2e 100%); }
.cs-help-btn-call > i { font-size: 18px; color: #0b2a6b; flex-shrink: 0; }
.cs-call-text { display: flex; flex-direction: column; line-height: 1.25; flex: 1; min-width: 0; }
.cs-call-label { font-size: 9px; font-weight: 600; text-transform: uppercase; letter-spacing: 0.5px; opacity: 0.85; }
.cs-call-number { font-size: 13.5px; font-weight: 700; letter-spacing: -0.2px; }
.cs-call-arrow { font-size: 14px; transition: transform 0.2s ease; }
.cs-help-btn-call:hover .cs-call-arrow { transform: translateX(3px); }
.cs-help-btn-wa { display: flex; align-items: center; justify-content: center; gap: 7px; padding: 9px 12px; border-radius: 8px; background: rgba(255, 255, 255, 0.08); border: 1px solid rgba(255, 255, 255, 0.16); color: #e2edfc !important; font-size: 11px; font-weight: 500; text-decoration: none !important; backdrop-filter: blur(4px); transition: all 0.2s ease; }
.cs-help-btn-wa > i { font-size: 14px; color: #25d366; }
.cs-help-btn-wa:hover { background: rgba(37, 211, 102, 0.16); border-color: rgba(37, 211, 102, 0.4); color: #ffffff !important; transform: translateY(-1px); }
.customer-service-main { min-width: 0; }
.billing-check-form { max-width:620px; margin:0; }
.billing-check-form label { display:block; margin:0 0 10px; font-size:12px; font-weight:500; letter-spacing:0; text-transform:none; }
.billing-check-controls { display:flex; align-items:stretch; gap:12px; }
.billing-check-controls input { flex:1; min-width:0; }
.billing-check-controls .button { flex-shrink:0; }
.billing-check-form #errDiv { display:block; font-size:12px; color:#b23d35; }
.billing-check-form #errDiv:not(:empty) { margin-top:12px; }
.billing-check-form + .row #detailResult { margin-top:24px; }
@media(max-width:575.98px) { .billing-check-controls { flex-direction:column; } .billing-check-controls .button { width:100%; } }
.customer-service-hint { display: flex; gap: 10px; align-items: baseline; padding: 14px 18px; border-left: 3px solid #0a4fb0; border-radius: 0 8px 8px 0; background: #edf2f9; margin-bottom: 18px; }
.customer-service-hint i { color: #0a4fb0; }
.customer-service-hint p { margin: 0; font-size: 11px; color: #4d6282; line-height: 1.8; }
.customer-service-content { padding: 26px; border: 1px solid #dce2ec; border-radius: 14px; background: #fff; }
.customer-service-copy { font-size: 13px; line-height: 1.9; overflow-wrap: anywhere; }
.customer-service-copy img, .customer-service-image img { max-width: 100%; height: auto; border-radius: 10px; }
.customer-service-image { margin: 0 0 24px; }
.customer-service-content.installation-guide-content { max-width:640px; margin:0 auto; padding:20px; }
.customer-service-image.compact-service-guide { text-align:center; margin-bottom:18px; }
.installation-guide-preview { display:block; }
.compact-service-guide img { display:block; width:auto; height:auto; max-width:100%; max-height:720px; object-fit:contain; margin:0 auto; }
.compact-service-guide figcaption { margin-top:10px; color:#758294; font-size:11px; line-height:1.6; }
.customer-service-content .card { border: 1px solid #dce2ec; border-radius: 10px; overflow: hidden; box-shadow: none; }
.customer-service-content .card-header { padding: 14px 18px; background: #edf1f7; color: #112960; font-size: 12px; font-weight: 600; border-color: #dce2ec; }
.customer-service-content .card-body { padding: 20px; }
.customer-service-content .form-control { min-height: 44px; border-radius: 7px; border-color: #c4cfdf; background: #fbfcfe; font-size: 13px; color: #122b65; }
.customer-service-content td .form-control { width: 100%; max-width: 100%; }
.customer-service-content td input.col-1 { width: 64px; max-width: 64px; }
.customer-service-content .g-recaptcha { max-width: 100%; overflow-x: auto; }
.customer-service-content .form-control:focus { border-color: #0a4fb0; box-shadow: 0 0 0 3px #0a4fb01a; background: #fff; }
.customer-service-content .button { min-height: 44px; height: auto; line-height: 1.5; padding: 13px 20px; background: #0a4fb0; color: #fff; border: 0; border-radius: 7px; box-shadow: none; font-family: inherit; font-size: 12px; font-weight: 600; letter-spacing: 0; text-transform: none; white-space: normal; }
.customer-service-content .button:hover { background: #073881; }
.customer-service-content .table { font-size: 12px; color: #3b506f; }
.customer-service-content .table td, .customer-service-content .table th { padding: 12px; vertical-align: middle; border-color: #e3e8ef; }
.customer-service-form > .row > .form-group { font-size: 12px; }
.customer-service-form > .row > .col-2 { flex: 0 0 28%; max-width: 28%; }
.customer-service-form > .row > .col-3, .customer-service-form > .row > .col-4 { flex: 0 0 65%; max-width: 65%; }
.customer-service-form .tab-nav { display: flex; flex-wrap: wrap; height: auto; border-color: #dce2ec; }
.customer-service-form .tab-nav li { float: none; height: auto; margin: 0; border: 0; }
.customer-service-form .tab-nav li a { min-height: 44px; height: auto; padding: 12px 16px; line-height: 1.5; font-family: inherit; font-size: 12px; color: #4d6282; background: #f4f6f9; }
.customer-service-form .tab-nav li.ui-tabs-active a { color: #fff; background: #0a4fb0; }
.customer-service-contact { display: inline-flex; gap: 18px; min-height: 44px; padding: 12px 18px; border-radius: 7px; background: #0a4fb0; color: #fff; font-size: 12px; }
.customer-service-empty { font-size: 13px; color: #5a6b84; line-height: 1.8; }
.customer-service-page a:focus-visible, .customer-service-page button:focus-visible { outline: 3px solid #175abe; outline-offset: 4px; }
@media (max-width: 991px) { .customer-service-layout { grid-template-columns: minmax(0, 1fr); } .customer-service-sidebar nav { display: flex; gap: 6px; padding: 10px; overflow-x: auto; } .customer-service-sidebar nav h2 { display: none; } .customer-service-sidebar nav a { flex-shrink: 0; white-space: nowrap; } .customer-service-help { display: none; } }
@media (max-width: 600px) { .customer-service-hero { padding: 24px 20px; gap: 16px; } .customer-service-hero h1 { font-size: 24px; } .customer-service-hero p { font-size: 12px; } .customer-hero-icon { width: 52px; height: 52px; border-radius: 15px; font-size: 24px; } .customer-service-content { padding: 16px; } .customer-service-content .card-body { padding: 12px; } .customer-service-content .form-control { font-size: 16px; } .customer-service-form > .row > .form-group { flex: 0 0 100%; max-width: 100%; } .customer-service-form > .row > .col-2:empty { display: none; } .customer-service-content .table .form-control { width: 100%; max-width: 100%; } .customer-service-content .table input.col-1 { width: 62px; max-width: 62px; } .customer-service-content .table td { min-width: 110px; } .customer-service-form > .row { margin-left: -6px; margin-right: -6px; } .customer-service-form > .row > * { padding-left: 6px; padding-right: 6px; } }

/* Service-directory views share the portal shell. */
.customer-service-content #mapid { position: relative; isolation: isolate; z-index: 0; border-radius: 12px; border: 1px solid #c7d3e5; overflow: hidden; }
.customer-service-content .fbox-content h3 { font-family: inherit; font-size: 13px; line-height: 1.6; text-transform: none; letter-spacing: 0; }
.customer-service-content .fbox-content p { font-size: 11px; line-height: 1.8; margin-top: 8px; }
.customer-service-content .zamp-feature-section { margin-top: 24px; margin-bottom: 16px; }
.customer-service-content .zamp-feature-section .feature-box { margin-top: 0; }
.customer-service-content .entry { margin-bottom: 0 !important; }
.customer-service-content .entry::after { display: none !important; }
.customer-service-content .service-tariff-card { margin-top: 24px; }
.tariff-calculator { padding:24px; background:#f5f7fb; border:1px solid #dce2ec; border-radius:12px; }
.tariff-calculator header > span { color:#0a4fb0; font-size:9px; font-weight:600; letter-spacing:1.4px; }
.tariff-calculator h2 { font-size:22px; margin:8px 0; color:#122b65; }
.tariff-calculator header p, .tariff-note { color:#758294; font-size:11px; line-height:1.8; }
.tariff-fields { display:grid; grid-template-columns:minmax(0,1fr) minmax(0,1fr) auto; gap:16px; align-items:end; margin-top:20px; }
.tariff-fields label { font-size:12px; font-weight:500; letter-spacing:0; text-transform:none; margin-bottom:8px; }
.tariff-usage { position:relative; }
.tariff-usage input { padding-right:40px; }
.tariff-usage > span { position:absolute; right:14px; top:50%; transform:translateY(-50%); font-size:13px; color:#758294; }
.tariff-note { margin:14px 0 0; }
.tariff-calculator #alert-error-tarif { font-size:12px; color:#ad3838; margin:18px 0 0; }
.tariff-calculator #alert-done-tarif { font-size:12px; color:#0a4fb0; margin:18px 0 0; }
.tariff-calculator #content-hasil-tarif { border-top:1px solid #dce2ec; margin-top:24px; padding-top:20px; }
.tariff-calculator h3 { font-size:15px; margin-bottom:14px; }
.tariff-calculator button:disabled { opacity:.65; cursor:wait; }
@media(max-width:767.98px) { .tariff-fields { grid-template-columns:1fr 1fr; } .tariff-fields button { grid-column:1 / -1; } }
@media(max-width:575.98px) { .tariff-calculator { padding:18px; } .tariff-fields { grid-template-columns:1fr; } }
.customer-service-content .service-tariff-card table { width: 100%; font-size: 12px; }
.customer-service-content .service-tariff-card td { padding: 12px 8px; }
.customer-service-content .service-tariff-card .btn { min-height: 44px; background: #0a4fb0; border-color: #0a4fb0; border-radius: 7px; font-size: 12px; }
.service-payment-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 16px; }
.service-payment-partner { display: flex; align-items: center; flex-direction: column; gap: 12px; padding: 20px 14px; border: 1px solid #dce2ec; border-radius: 10px; text-align: center; background: #fff; color: #122b65; text-decoration: none !important; }
.service-payment-partner img { display: block; width: 100%; height: 82px; object-fit: contain; }
.service-payment-partner strong { font-size: 12px; font-weight: 600; }
.service-payment-partner > span { font-size: 10px; color: #0a4fb0; margin-top: auto; }
.service-payment-partner:hover { border-color: #0a4fb0; background: #f0f4fa; color: #122b65; }
.service-payment-modal { position: relative; margin: 30px auto; }
.service-payment-modal h2 { font-family: 'Poppins', sans-serif; font-size: 21px; color: #122b65; }
.service-payment-modal p { font-size: 12px; color: #5a6b84; }
.service-information-list article { display: flex; gap: 22px; padding: 22px 0; border-bottom: 1px solid #dce2ec; }
.service-information-list article:first-child { padding-top: 0; }
.service-information-image { display: block; width: 150px; flex-shrink: 0; }
.service-information-image img { width: 100%; height: 125px; object-fit: cover; border-radius: 9px; }
.service-information-list h2 { font-size: 17px; line-height: 1.5; margin: 0 0 10px; }
.service-information-list h2 a { color: #122b65; }
.service-information-list p { font-size: 12px; color: #5a6b84; line-height: 1.8; margin-bottom: 12px; }
.service-information-more { font-size: 11px; color: #0a4fb0; font-weight: 600; }
.service-contact-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 18px; }
.service-contact-grid > a { display: flex; flex-direction: column; align-items: flex-start; padding: 24px; border: 1px solid #d8e0eb; border-radius: 12px; background: #f5f7fb; text-decoration: none; }
.service-contact-grid > a > i { display: grid; place-items: center; width: 44px; height: 44px; background: #dce5f3; color: #0a4fb0; border-radius: 12px; font-size: 21px; margin-bottom: 18px; }
.service-contact-grid h2 { font-size: 17px; color: #122b65; margin: 0 0 10px; }
.service-contact-grid p { font-size: 12px; line-height: 1.8; color: #5a6b84; margin: 0 0 18px; }
.service-contact-grid > a > span { color: #0a4fb0; font-size: 11px; font-weight: 600; margin-top: auto; }
.service-contact-grid > a:hover { border-color: #0a4fb0; background: #edf2f9; }
@media (max-width: 600px) { .service-payment-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; } .service-contact-grid { grid-template-columns: minmax(0, 1fr); } .service-information-list article { flex-direction: column; gap: 14px; } .service-information-image { width: 100%; } .service-information-image img { height: 170px; } .customer-service-content .service-tariff-card table td { display: block; width: 100%; } .customer-service-content .service-tariff-card .form-control { width: 100% !important; } .customer-service-content .service-tariff-card #table-simulasi-tarif { display: block; overflow-x: auto; } .customer-service-content .service-tariff-card #table-simulasi-tarif td { display: table-cell; width: auto; } }

/* ==============================================================
   MODAL SUKSES & NOTIFIKASI PENGADUAN PELANGGAN
=============================================================== */
#modalPengaduanSukses .modal-dialog,
#modalPengaduanNotice .modal-dialog {
    max-width: 480px;
}
.pgd-modal-content {
    border: 0;
    border-radius: 20px;
    overflow: hidden;
    font-family: 'Poppins', sans-serif;
    box-shadow: 0 24px 70px rgba(11, 42, 107, 0.28);
    background: #ffffff;
    position: relative;
}
.pgd-modal-close {
    position: absolute;
    top: 14px;
    right: 14px;
    width: 32px;
    height: 32px;
    border-radius: 50%;
    background: #f1f5f9;
    border: 0;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #64748b;
    font-size: 20px;
    line-height: 1;
    cursor: pointer;
    transition: all 0.2s ease;
    z-index: 10;
}
.pgd-modal-close:hover {
    background: #e2e8f0;
    color: #0f172a;
    transform: rotate(90deg);
}
.pgd-modal-body {
    padding: 32px 28px 26px;
    text-align: center;
}
.pgd-success-icon-badge {
    width: 76px;
    height: 76px;
    border-radius: 50%;
    margin: 0 auto 16px;
    display: flex;
    align-items: center;
    justify-content: center;
    position: relative;
    box-shadow: 0 10px 24px -4px rgba(16, 185, 129, 0.25);
    background: linear-gradient(135deg, #ecfdf5 0%, #d1fae5 100%);
    border: 2px solid #a7f3d0;
    color: #059669;
    animation: pgdNoticePop 0.4s cubic-bezier(0.175, 0.885, 0.32, 1.275);
}
.pgd-success-icon-badge::after {
    content: '';
    position: absolute;
    inset: -6px;
    border-radius: 50%;
    background: rgba(16, 185, 129, 0.18);
    z-index: -1;
    animation: pgdNoticePulseRing 2s infinite;
}
.pgd-notice-icon-badge {
    width: 76px;
    height: 76px;
    border-radius: 50%;
    margin: 0 auto 16px;
    display: flex;
    align-items: center;
    justify-content: center;
    position: relative;
    box-shadow: 0 10px 24px -4px rgba(245, 158, 11, 0.25);
    background: linear-gradient(135deg, #fffbeb 0%, #fef3c7 100%);
    border: 2px solid #fde68a;
    color: #d97706;
    animation: pgdNoticePop 0.4s cubic-bezier(0.175, 0.885, 0.32, 1.275);
}
.pgd-notice-icon-badge::after {
    content: '';
    position: absolute;
    inset: -6px;
    border-radius: 50%;
    background: rgba(245, 158, 11, 0.18);
    z-index: -1;
    animation: pgdNoticePulseRing 2s infinite;
}
@keyframes pgdNoticePop {
    0% { transform: scale(0.6); opacity: 0; }
    100% { transform: scale(1); opacity: 1; }
}
@keyframes pgdNoticePulseRing {
    0% { transform: scale(0.95); opacity: 0.8; }
    50% { transform: scale(1.1); opacity: 0.3; }
    100% { transform: scale(0.95); opacity: 0.8; }
}
.pgd-modal-eyebrow {
    display: inline-block;
    color: #0a4fb0;
    font-size: 10px;
    font-weight: 700;
    letter-spacing: 1.5px;
    text-transform: uppercase;
    margin-bottom: 6px;
}
.pgd-modal-title {
    color: #112960;
    font-size: 19px;
    font-weight: 700;
    letter-spacing: -0.3px;
    margin: 0 0 12px;
}
.pgd-ticket-card {
    background: #f0fdf4;
    border: 1.5px dashed #86efac;
    border-radius: 12px;
    padding: 14px 18px;
    margin: 12px 0 16px;
    text-align: center;
}
.pgd-ticket-label {
    display: block;
    font-size: 10px;
    font-weight: 700;
    text-transform: uppercase;
    color: #15803d;
    letter-spacing: 1px;
    margin-bottom: 4px;
}
.pgd-ticket-value-row {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 12px;
    margin: 6px 0;
}
#pgdTicketNumber {
    font-size: 24px;
    font-weight: 800;
    color: #047857;
    letter-spacing: 2px;
    font-family: 'Poppins', monospace;
}
.pgd-btn-copy {
    border: 1px solid #10b981;
    background: #ffffff;
    color: #047857;
    border-radius: 6px;
    padding: 4px 10px;
    font-size: 11px;
    font-weight: 600;
    display: inline-flex;
    align-items: center;
    gap: 4px;
    cursor: pointer;
    transition: all 0.2s ease;
}
.pgd-btn-copy:hover {
    background: #10b981;
    color: #ffffff;
}
.pgd-ticket-hint {
    display: block;
    font-size: 11px;
    color: #166534;
    line-height: 1.4;
    margin-top: 4px;
}
.pgd-success-message {
    color: #3e5374;
    font-size: 12.5px;
    line-height: 1.7;
    background: #f7f9fc;
    border: 1px solid #e2e8f2;
    border-radius: 12px;
    padding: 14px 16px;
    text-align: left;
    margin-bottom: 20px;
}
.pgd-modal-actions {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
    flex-wrap: wrap;
}
.pgd-btn-track {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    padding: 11px 22px;
    border-radius: 10px;
    background: linear-gradient(135deg, #10b981 0%, #059669 100%);
    color: #ffffff !important;
    font-weight: 600;
    font-size: 13px;
    border: none;
    box-shadow: 0 4px 14px rgba(16, 185, 129, 0.35);
    transition: all 0.25s ease;
    cursor: pointer;
    text-decoration: none !important;
}
.pgd-btn-track:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 18px rgba(16, 185, 129, 0.45);
    background: linear-gradient(135deg, #18c48c 0%, #06865d 100%);
}
.pgd-btn-close {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 11px 20px;
    border-radius: 10px;
    background: #f1f5f9;
    color: #475569 !important;
    font-weight: 600;
    font-size: 13px;
    border: 1px solid #cbd5e1;
    transition: all 0.2s ease;
    cursor: pointer;
    text-decoration: none !important;
}
.pgd-btn-close:hover {
    background: #e2e8f0;
    color: #0f172a !important;
}
.pgd-btn-primary {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 11px 26px;
    border-radius: 10px;
    background: linear-gradient(135deg, #0a4fb0 0%, #0d3a82 100%);
    color: #ffffff !important;
    font-weight: 600;
    font-size: 13px;
    border: none;
    box-shadow: 0 4px 14px rgba(10, 79, 176, 0.3);
    transition: all 0.25s ease;
    cursor: pointer;
}
.pgd-btn-primary:hover {
    transform: translateY(-2px);
    box-shadow: 0 6px 18px rgba(10, 79, 176, 0.45);
}

/* In-page notification banner for permanent notice */
.pgd-notice-banner {
    border-radius: 12px;
    padding: 16px 18px;
    border-left: 4px solid #10b981;
    background: #f0fdf4;
    border-color: #86efac;
    box-shadow: 0 4px 12px rgba(16, 185, 129, 0.12);
}
.pgd-notice-banner-err {
    border-radius: 12px;
    padding: 14px 18px;
    border-left: 4px solid #ef4444;
    background: #fef2f2;
    border-color: #fca5a5;
    color: #991b1b;
}
@media (max-width: 575.98px) {
    #modalPengaduanSukses .modal-dialog,
    #modalPengaduanNotice .modal-dialog { margin: 12px; }
    .pgd-modal-body { padding: 24px 18px 20px; }
    .pgd-btn-track, .pgd-btn-close, .pgd-btn-primary { width: 100%; }
}